I find this song and story to be very funny. It used to be that customer service was so important, but from my experience service is dead in so many places (especially amongst the large corporations, the ones that get bailout money and help put small family businesses in the ground). Here is the story of one guy and his dealing with United Airlines.
"In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn't deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise. "
Customer service, company responsibility is good for everyone. To bad the highly educated executives at United did not figure this out before this song came about. Enjoy, I think it is a pretty happy tune. JARROD
http://www.youtube.com/watch?v=5YGc4zOqozo
Subscribe to:
Post Comments (Atom)
4 comments:
So true, so true...that video was hilarious though! I laughed the whole way through, good stuff:)
Loved the video!
OH Yeah! No one takes responsibility for anything anymore!
I laughed till I nearly had an accident!!! We flew United the day the computers went down in Chicago a few weeks ago. Jonathan was able to drive back to Boston in the time it took us to fly to Denver. It was one of the worst travel days I’ve ever had.
Luckily Sis. B. was there to enjoy with me each hour of waiting and waiting and waiting and missing connecting flights when we finally did get to Denver.
Post a Comment